Registration

The registration process is to create a — USERNAME ID and PASSWORD for your account. During this process we require a Business Documentation such as a seller’s permit, business license, etc. We will use this information to verify whether you are a legitimate retailer or not. Make sure you use a legal business name, email address and contact information. We use this information to contact the users for orders, new products and services.

Order

With the requested information, RIVIR will notify the customers for orders processing or pending, authorization form requests, ready to ship, shipped, or canceled orders. Once a customer makes an order, they have to fill out the credit card authorization form if the credit card has never been used at shoprivir.com.

Notice to California Residents

We do not sell personal information as that term is traditionally understood. However, some of our disclosures of personal information may be considered a “sale” or “share” as those terms are defined under the CPRA. A “sale” is broadly defined under the CPRA to include a disclosure for something of value, and a “share” is broadly defined under the CPRA to include a disclosure for cross-context behavioral advertising. We collect, sell, or share the following categories of personal information for commercial purposes: contact identifiers, characteristics or demographics, commercial or transactions data, profile data, device identifiers, device data, internet activity data, non-precise location data, and inferences drawn from any of the above. The categories of third parties to whom we sell or share your personal information include, where applicable, vendors and other parties involved in cross-context behavioral advertising. For details on your rights regarding sales and shares, see the Right to Opt-Out of Sales and Sharing section below. We do not knowingly sell or share the personal information of minors under 16 years old who are California residents.
Some of the personal information we collect may be considered sensitive personal information under CPRA. For example, account credentials. We collect, use, and disclose such sensitive personal information only for the permissible business purposes for sensitive personal information under the CPRA or without the purpose of inferring characteristics about consumers. We do not sell or share sensitive personal information.

You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions located at the bottom of the email. You may continue to receive service-related and other non-marketing emails.

Push notifications. You may opt out of push notifications by adjusting your device settings or uninstalling our apps.

To opt-out of  information or for any questions, submit an email request marketing@shoprivir.com

How We Use Your Personal Information

• Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
• Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
• Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

Cookies

shoprivir.com is using both a cookies and session ID. “A cookie is a small piece of text stored on a user’s computer by a website. Session ID is a piece of data that is used in network communications (often over HTTP) to identify a session, a series of related message exchanges” by Wikipedia. shoprivir.com does not use cookies for privacy information and session ID’s, but for the customer’s privacy because cookies remain even if the customer disconnects from the internet. However, the Session ID will be terminated.

Updates through E-mail

We send new members a welcoming email to verify their Username ID and Password. Established members from shoprivir.com may use the same Username ID and Password. Every User will receive information on products, services, special deals, and newsletters.

Customer Service

Our customer service hours of operation are Monday through Friday from 8:30 AM to 5:00 PM . PST.
Tel: 213-275-1188
E-mail: orders@shoprivir.com

Security

We understand the importance of your security and we do everything to protect our users information. For security reasons, you will not be able to make an order without logging in. However, since we are using a Session ID, the general information will be open for viewing to the public without having to log in. Please note that your log-in will be terminated if you close the website.

Update Information

Customers can update their information in the “My account” tab if there is any information that must be changed.